JOB TITLE: Occupational Health Coordinator
REPORTS TO: Clinic Manager
FLSA STATUS: Non-exempt
JOB OVERVIEW: Coordinate scheduling, contracting and data analysis of occupational health services.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Communicate orally and in writing with employers and clinic staff about occupational medicine services, contracts, protocols and regulations.
- Develop and maintain records, logs, files, etc.
- Collect and analyze data and provide monthly, quarterly and annual reports.
- Maintain company billing information and provide billing to employers for services rendered.
- Assist in marketing occupational health services.
- Assist in service/program identification and development.
- Assist with the administration of occupational medicine contracts.
ADDITIONAL RESPONSIBILITIES:
- Ensure that applicable records are complete, accurate, secure and readily available.
- Maintain confidentiality of sensitive information.
- Work as a team member within the occupational medicine department and all other departments.
- Maintain knowledge of changes in regulations and requirements as dictated by OSHA, WISHA, Department of L&I, and DOT.
- Document work processes as required.
- Perform other duties as necessary and assigned
QUALIFICATIONS:
Education: High school diploma or equivalent.
Associates degree in office or business administration preferred.
Certification/Licensure: Not required.
Experience:
- Three years clerical experience in a multispecialty medical clinic.
- Two years customer service preferred.
- Experience in occupational medicine preferred.
Skills:
1. Ability to organize workloads and schedule appointments in a busy environment.
2. Basic keyboarding skills.
- Ability to work effectively with employers, clients, medical and administrative staff.
- Excellent telephone skills.
- Ability to work independently with minimal supervision.
- Strong organizational and interpersonal skills, including the ability to manage interactions with difficult people.
- Ability to exercise initiative, judgment and problem solving.
- Ability to gather and analyze data and to prepare and present comprehensive reports.
Other Requirements:
- Knowledge of medical terminology, medical records, medical dictation and medical communication systems.
- Knowledge of computer systems and applications and other office equipment.
- Ability to prioritize responsibilities.
- Ability to multi-task efficiently and effectively.
- Must be able to act calmly and effectively in a busy or stressful situation.
- Ability to communicate effectively in the English language in person, by phone and in writing.
- Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
- Must be able to establish and maintain effective working relationships with employers, companies, internal managers and peers.
Physical Requirements:
Hearing: Adequate to perform job duties in person and over the telephone.
Speaking: Must be able to communicate clearly to patients in person and over the telephone.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Other: Requires frequent lifting and carrying items weighing up to 20 pounds unassisted.
Requires frequent walking up and down stairs. Requires sitting for long periods of time. Requires manual dexterity for keyboarding activities. Requires frequent bending, reaching, repetitive hand movements, standing, walking and squatting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift.
THE DOCTORS CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER
Last update: 4/19/2004